1. Overview
SnakeLeisure, operated through SnakeLeisure.com, respects and protects user information. This Privacy Policy explains how we collect, use, store, disclose, and protect information in connection with our website, our locally developed utility applications, support communications, and app store distribution activities. This policy is designed for international use and is drafted to align with major regulatory frameworks including the European Union General Data Protection Regulation (GDPR), United Kingdom data protection requirements, California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA), Brazil's Lei Geral de Protecao de Dados (LGPD), the Children's Online Privacy Protection Act (COPPA), and current Apple App Store and Google Play developer policy requirements.
Our product philosophy is privacy first. Many of our applications are designed around local processing, local encrypted databases, no mandatory account creation, and no avoidable server dependency. However, certain app functions, support workflows, app store services, analytics services, advertising SDKs, and transaction records may involve the handling of limited data as described below.
2. Information We Collect
Depending on the application you use, your device permissions, monetization configuration, and how you interact with our products or website, we may collect or receive the following categories of information:
2.1 Device and technical information
We or our integrated service providers may process device identifiers and technical data such as device model, operating system version, app version, language setting, country or region derived from locale, approximate IP-based location, network type, crash diagnostics, performance information, and platform-specific advertising identifiers such as IDFA on iOS or GAID/AAID on Android where permitted.
2.2 Application activity information
We may process feature usage records, screen interaction events, session duration, click events, crash logs, error diagnostics, ad interaction records, funnel performance data, and aggregated operational analytics to maintain quality, prevent abuse, and improve product performance.
2.3 Transaction and subscription information
For in-app purchases or subscriptions, Apple App Store and Google Play process payment details. We do not directly receive or store your full payment card information. We may receive transaction metadata such as order status, product identifiers, subscription state, country or storefront, and refund or chargeback notifications required to unlock or maintain digital entitlements.
2.4 Support and correspondence information
If you contact us through support@SnakeLeisure.com or sumingzhe@SnakeLeisure.com, we may process your email address, message content, attachments you choose to provide, and follow-up communications necessary to resolve your request.
2.5 Local content stored on your device
Many SnakeLeisure applications are intentionally structured so that your notes, habits, finance records, mood entries, encrypted files, and related personal content remain stored only on your device in local encrypted or protected storage. In those cases, we do not receive that underlying content unless you explicitly export it to us or send it to support.
2.6 Advertising interaction and monetization data
If a specific app version contains advertising, third-party advertising SDKs may collect information such as advertising identifiers, IP address, coarse location inferred from IP, device information, ad request logs, impression records, click-through rate data, fraud prevention signals, and conversion or attribution metrics. This may apply to App Open ads, rewarded video ads, interstitial ads, banner ads, and native ads.
2.7 Information from app stores and distribution partners
When you download, purchase, restore, or update our apps through app stores, we may receive limited account-independent metadata from Apple, Google, or authorized distribution systems, such as app version, storefront region, transaction status, subscription renewal state, cancellation signals, and refund notifications needed for entitlement and compliance handling.
2.8 Sensitive data handling principle
We do not intentionally request sensitive personal data unless it is strictly necessary for support resolution or legal compliance. If you voluntarily provide sensitive information in support messages, we will process only what is necessary to respond, and we may request that unnecessary sensitive details be removed before continued processing.
3. Legal Bases for Processing
Where required by law, we rely on one or more of the following legal bases to process personal data:
Contract performance: to provide app functionality, restore purchases, deliver requested support, and maintain user-selected features.
Legitimate interests: to secure our services, debug crashes, prevent fraud, measure non-sensitive product performance, maintain app stability, and display contextual or non-personalized advertising where allowed.
Consent: where required for personalized advertising, tracking across apps and websites, access to certain device permissions, marketing communications, cookies not strictly necessary for website operation, or collection of precise location data.
Legal obligation: to comply with tax, accounting, law enforcement, platform, consumer protection, or regulatory obligations.
Where multiple legal bases may apply to the same processing activity, we prioritize the strictest applicable standard under the jurisdiction involved and the technical configuration of the product.
Withdrawal of consent does not affect processing already performed before withdrawal. After consent withdrawal, we will stop consent-based processing within a reasonable implementation period, subject to technical and legal constraints.
4. How We Use Information
We use information to operate our website and applications, provide customer support, process and validate in-app purchase entitlements, prevent fraud and abuse, maintain security, debug errors, monitor stability, understand aggregate usage trends, measure advertising performance, comply with platform rules, satisfy legal obligations, and improve product design and development decisions.
We do not sell personal information in the ordinary meaning of exchanging information for cash. However, some privacy laws define targeted advertising or certain SDK-based disclosures as selling or sharing. Where those laws apply, we provide rights and disclosures consistent with those legal definitions.
5. Third-Party SDKs, Monetization, and Sharing
To support monetization, analytics, attribution, infrastructure, or app store functionality, some applications may integrate third-party SDKs or services. These may include, depending on product configuration and platform, Google AdMob, Google Ad Manager, AppLovin MAX, Unity Ads, ironSource LevelPlay, Meta Audience Network where supported, Mintegral, Pangle, Liftoff Monetize, Chartboost, InMobi, Vungle, Fyber, Moloco, Appodeal mediation, Amazon Publisher Services, Firebase Analytics, Firebase Crashlytics, Google Play Billing, Apple In-App Purchase, AppsFlyer, Adjust, Singular, RevenueCat, or equivalent operational providers.
These third parties may process device identifiers, IP address, ad requests, app events, crash signals, conversion data, and related technical information according to their own privacy policies and the permissions, consent states, and platform restrictions applicable to your device.
Where advertising is enabled, our apps may display App Open ads when a user launches or returns to the app, rewarded video ads where users voluntarily view advertising in exchange for in-app benefits, interstitial ads shown between natural content breaks, banner ads embedded in interface regions, and native ads styled to match app layout. We aim to implement these formats in a transparent and policy-compliant manner.
We limit third-party integrations to those reasonably necessary for app distribution, monetization, analytics, fraud control, and operational support. We require service providers to handle data under applicable contractual and policy controls where required.
Depending on ad mediation setup, ad requests may be routed through mediation platforms and then forwarded to one or more demand partners. In those cases, each participating partner may process technical request metadata according to its own role as independent controller or processor under applicable law.
Where supported, we configure SDK privacy parameters such as child-directed treatment flags, restricted data processing modes, consent strings, and tracking limitation signals to align SDK behavior with applicable law and platform requirements.
6. Cookies, Web Storage, and Website Signals
SnakeLeisure.com is designed to operate with minimal web tracking. The website may use strictly necessary browser storage or technical resources to support interface preferences, performance delivery, and security. If analytics, contact routing, or additional web measurement tools are introduced in the future, consent mechanisms and disclosures will be updated where legally required.
Where required by regional law, non-essential cookies or similar technologies will be disabled by default until valid user consent is obtained. Users may later revise consent choices through available browser controls or any consent interface we provide.
7. Children's Privacy and Age Policy
We do not knowingly collect personal information from children under the age of 13, or under a higher age threshold where required by local law such as 16 in certain jurisdictions. If we become aware that we have unintentionally collected personal data from a child without the required legal basis or parental authorization, we will delete the information as soon as reasonably possible.
For products that may be accessed by minors or where age-sensitive treatment is required, we support age-rating and age-signal handling consistent with evolving Apple and Google platform requirements. This may include use of system-provided age signals, disabling personalized advertising, disabling tracking, restricting data sharing, or applying stricter content and privacy settings automatically.
For apps subject to COPPA, GDPR-K, or similar child privacy rules, we will configure ad behavior and SDK settings to avoid child-directed personalized advertising and to enforce the most protective available privacy controls, including child-treatment tags where supported by the platform or SDK.
8. Data Storage, Security, and Cross-Border Transfers
We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. Measures may include access controls, least-privilege handling, secure transport such as TLS/SSL, encrypted local storage design, vendor review, and internal process limitations.
Because we support users globally and may use service providers operating in multiple jurisdictions, some personal data may be processed outside your country or region. When cross-border transfers are subject to legal restrictions, we rely on appropriate safeguards such as Standard Contractual Clauses, equivalent transfer mechanisms, or other recognized legal bases where required.
For many of our local-first applications, the most sensitive user-created content remains on-device and is not transferred to our servers in normal operation. Users retain strong practical control over that data, including the ability to export it where the app provides an export feature.
Security controls are reviewed periodically and may include logging, integrity checks, environment isolation, credential governance, and incident response procedures. No method of transmission or storage is fully risk-free, but we work to reduce risk through layered safeguards and operational controls.
If a security incident affecting personal data is identified, we will assess scope and impact, take containment and remediation steps, and provide notifications to users or authorities when required by applicable law.
9. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including account-free app operation, entitlement verification, support handling, dispute resolution, fraud prevention, legal compliance, and recordkeeping. Local content stored only on your device remains under your control until you delete the application data, remove files, or export and manage the data elsewhere. If you contact support, correspondence may be retained for continuity, security review, and legal compliance for an appropriate retention period.
Retention periods may vary by data type. Operational logs are generally retained for a shorter period unless needed for security investigations; transaction-related records may be retained longer to satisfy tax, accounting, anti-fraud, and legal obligations; support records may be retained for follow-up continuity and dispute handling.
When retention is no longer necessary, we delete, anonymize, or securely isolate information in accordance with reasonable technical and organizational controls.
10. Your Rights
Depending on where you live, you may have rights to access, correct, update, delete, restrict, object to, or port personal information, or to withdraw consent where consent is the legal basis.
For users in the European Economic Area, United Kingdom, and similar jurisdictions, you may request access, rectification, erasure, restriction, objection, and data portability, and you may lodge a complaint with your local supervisory authority.
For California residents, you may request to know the categories and specific pieces of personal information processed, request deletion subject to lawful exceptions, request correction, and opt out of selling or sharing as defined by California law. You may also limit the use of sensitive personal information where applicable.
For all users, tracking permissions can often be managed through device settings, such as the iOS App Tracking Transparency prompt or Android advertising and privacy settings. Some ad mediation and analytics SDKs also support additional opt-out mechanisms.
To exercise privacy rights, contact us at support@SnakeLeisure.com or sumingzhe@SnakeLeisure.com. We may request information necessary to verify your identity and process the request securely.
Where required by law, we will acknowledge and process verified requests within statutory timelines, and we will provide reasons if a request cannot be fully completed due to legal exceptions, disproportionate technical burden, inability to verify identity, or conflicts with security and fraud prevention obligations.
Where permitted, you may use an authorized agent to submit requests on your behalf. Additional verification may be required to protect against unauthorized access to personal information.
11. Do Not Sell or Share Notice
If you are a resident of a jurisdiction such as California that recognizes rights related to selling or sharing personal information, you may request that we stop disclosures that fall within those definitions. You may submit such requests by emailing support@SnakeLeisure.com with the subject line Do Not Sell or Share Request. We will evaluate the request based on the app, jurisdiction, and technical configuration involved.
Where technically supported by browsers or platforms, we may process recognized opt-out preference signals, including Global Privacy Control, in accordance with applicable law and our ability to associate the signal with the relevant product context.
12. App Store and Platform Compliance Statement
For App Store and Google Play distribution, we maintain documentation and product disclosures intended to match current platform requirements, including but not limited to privacy nutrition labels, Google Play Data Safety forms, account deletion disclosure where applicable, billing transparency, content rating, ATT consent on iOS, age treatment controls, ad disclosure, and clear communication regarding third-party SDK data collection.
Where an app supports account creation in the future, an online account deletion route or equivalent mechanism will be provided where required by Apple or Google. Where an app contains advertising or analytics SDKs, the relevant device identifiers and data categories will be disclosed in store-facing privacy forms as required.
We also monitor policy updates from platform providers and industry standards bodies so that disclosures, consent flows, and SDK configurations can be adjusted in product updates when requirements change.
13. Changes to This Policy
We may update this Privacy Policy to reflect legal, technical, or operational changes. Material updates may be announced through app update notes, in-app notices, website publication, or other appropriate channels. The updated version becomes effective on the date shown at the top of this page.
14. Contact Information
SnakeLeisure.com
Business Support: support@SnakeLeisure.com
General Contact: sumingzhe@SnakeLeisure.com
Address: No. 9 Taihu East Road, Changzhou Software Park (Creative Industry Base), Xinbei District, Changzhou, Jiangsu, China
